Shipping & Return Policy

Q How much does shipping costs?

It will be depending on the shipping location. Shipping fees are calculated at checkout.
All products are shipped from Hawaii, by USPS.

Q Tracking states "Delivered" but I haven't received it

It's common for carriers to mark packages as 'Delivered' before they have physically arrived. Please wait for 1-3 days or contact your local USPS office to see if the package is stuck at the location.

If tracking shows that your order was delivered, but you can't find it:
・Verify your shipping address in My Account
・Check your mailbox, porch, or any place the carrier may have attempted to deliver

Additionally, If it has been over 3 days from the 'Delivered' status, contact us at info@manga-mon.com. Please understand that we may not be able to refund or re-ship the same item as we sell many one-inventory items.

Q My order was damaged/incorrect item

Please send us pictures of damaged/incorrect item at info@manga-mon.com. Please note that damaged items which wrapping/package is opened will not be accepted as return/exchange.

Q I didn’t like the item and would like to return

We can buy your purchased item back as used manga/item. Unfortunately, we do not offer return and full refund for any items. If you would like to sell your item, please send us pictures at info@manga-mon.com and we’ll send you an estimate.

*Please note that estimate can change upon receiving and see the physical item.
*We do not cover the shipping fee. Please go to your local post office to send the item back to us.